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We offer a 7-day unconditional inspection period to make sure the item you bought is right for you.  If for any reason you are not satisfied, please notify us within 7 days of receipt and return the item back to us in its original condition for a full refund or exchange (less the cost of insured shipping; refund issued upon receipt and inspection of item).

Please note that alterations requested to any piece prior to the sale, or alterations made after the sale, constitute a FINAL SALE (this includes, but is not limited to, ring sizings, mounting a stone, re-polishing of a diamond, etc). 

Custom cut moissanite orders are also final sale, as these are being cut specifically for you, however if for any reason you are unhappy with your custom stone, LAD will happily consign it for you free of charge (my usual consignment fee will be waived).

Buyers who opt to delay delivery of a purchase more than 7 days from payment date waive their inspection/return period - delays in taking delivery of a purchase constitute a final sale, unless otherwise agreed to in writing by LAD.  


Our preferred shipping method is Fed Ex or UPS.  We feel that it's the safest and most cost effective service.  Buyer is responsible for round trip shipping costs on any returned items, which will be deducted from your refund (in the case of a return). 

We require that all items be shipped fully insured for the full purchase price, and a signature is required for delivery (alternately the package can be held at a nearby Fed Ex hold-at location upon request).

We ship within the US via Fed Ex or UPS Priority Overnight.

For international shipments,there will be an additional 75.00 shipping charge.  Note that the buyer is responsible for any and all customs duties or import taxes charged by their country's taxing authority, which will be charged on delivery of your item.

Sales Tax:

Sales tax will be charged to buyers who reside in the state of Washington.

Lay Away:

Please see our Layaway page for detailed information!

Upgrade Policy:

We are very pleased to offer a flexible upgrade policy!  If you are interested in upgrading your LAD of JbEG piece, we will happily offer you full purchase price credit towards any item in our inventory priced at 1.5x or greater the value of your trade.

Your item(s) must be returned to us in its original, undamaged condition and accompanied by any original grading reports, if applicable, as well as a copy of your original purchase receipt. Costs to refurbish and/or repair your item will be deducted from your credit (including but not limited to: replacing missing stones, repairs to shank or prongs, buffing and polishing, re-certification due to missing reports, etc.)  We will keep you informed of such costs accordingly.  

The upgrade policy is applicable to all LAD loose diamonds and finished diamond jewelry; however vintage mountings, custom settings, consignment items and moissanites are excluded, unless an exception is made at the discretion of LAD.  LAD's upgrade policy applies only to the original purchaser, and not to any secondary owners who purchased the piece via private transaction.


On occasion, we accept outside pieces for trade-in, the value of which cannot exceed 50% of the item you are purchasing.  Please note that, while this is not our normal practice, we will consider trade-ins on a case by case basis.

Signature Settings:  

Please see our Signature Settings Policies page for information.

Additional Terms of Use: 

Love Affair Diamonds reserves the right to cancel and refund any transaction in cases of website or pricing errors, or for any other reason as deemed necessary by LAD.  

Vintage, antique and pre-loved diamonds and finished jewelry may have wear and tear typical of their age and are sold as-is, without warranty (with the exception of LAD's warranty on new custom settings).  LAD describes condition to the best of our ability, however we also encourage buyers to utilize an independent appraiser of their choosing during the inspection period, to confirm representation and condition.  Once the inspection period ends, all sales are final, unless a longer inspection period is agreed to in writing by LAD.  


Please feel free to contact us with any questions!

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